Follow the instructions laid down by airlines on disembarkation.
  Wear face masks/hand gloves and follow social distancing at various touch points at the airport to be safe and secure.
  Sanitizers are placed at strategic locations at the airport, right from the entry to boarding points.
  On arrival at the destination, passengers are advised to adhere to the health protocols as prescribed by the destination State/UT.
  Wait at the baggage claim area until bags arrive in batches. Please follow the markings at various processing points throughout the airport for safety
  Passengers are requested to follow the markings at the baggage belt.
  F&B counters are audited daily to ensure food safety and hygiene standards.
  We ensure contactless interaction right from viewing the menu to payment exchange.
  All Taxis in the airport are sanitized and all taxi drivers are temperature screened.

All international passengers upon your arrival in Mumbai, may please follow the Arrival signage and proceed to Arrival Immigration Hall for immigration clearance. Please make sure your visa and passport are ready before you reach the immigration hall.
In case of any concerns or grievances, passengers may immediately contact AFRRO/FRO/SSP to get a resolution. For more information on immigration rules and regulations, please visit www.boi.gov.in

All baggage clearances have to undergo two channels for customs clearances

Green channel - Nothing to declare
Red channel - Carrying Goods to Declare

  Important to Note: Non-declaration & wrongful declaration of any dutiable good may attract confiscation of goods, fine or penalty. Serious offences like attempting to smuggle Gold, without declaration may lead to arrest & prosecution. The Indian Revenue Department has specified a list of items, including the size that can now be imported duty-free as part of the baggage.

You can get more information on items and rules & regulation by clicking here. Additionally, ATITHI @Indian Customs, a mobile application that has been developed by the Directorate General of Systems, Central Board of Indirect Taxes (CBIC), Ministry of Finance, and Government of India to drive digital governance in India. This application provides a platform for visitors from across the world travelling to India to file their baggage, goods and currency declarations. It also offers other citizen-centric services ATITHI@Indian Customs is available on https://www.icegate.gov.in

Pranaam Meet and Greet Service is designed to provide guests with a seamless and stress-free travel experience. It mirrors the vision to provide the highest service standards while ensuring a unique and memorable experience for passengers at our airports.
Pranaam Service simplifies your journey right from the time you arrive at the airport, regardless of the airline or class of travel. It offers customised packages and an array of services to meet your requirements including professional assistance to corporate clients, warmth and care to families and elderly guests, and a safe transit to young guests while making your journey hassle-free.
https://www.adanione.com/pranaam-services